We are seeking a Staff Site Reliability Engineer (SRE)/DevOps Engineer to improve the reliability, observability, and operational health of our production platform. This role requires someone who can go beyond basic monitoring—the ideal candidate must understand application architecture and service dependencies in order to design meaningful alerts and actionable observability, not just monitoring noise.
This position combines SRE, DevOps, and observability engineering, with a strong focus on improving alert quality, reducing operational fatigue, and strengthening platform reliability.

Key Responsibilities

Optimize and clean up Datadog APM instrumentation, monitors, and dashboards to improve signal quality and reduce telemetry costs
Design intelligent alerting strategies to reduce PagerDuty alert fatigue
Develop monitoring that reflects real user impact and system health, not infrastructure noise
Gain deep understanding of application architecture and service dependencies to diagnose failures and cascading impacts
Support DevOps and platform engineering efforts, including automation and CI/CD improvements
Participate in on-call support during business hours (Mon–Fri) and lead incident response improvements

Required Qualifications

Must be US Citizen
8+ years of experience in Site Reliability Engineering, DevOps, or platform engineering
Strong hands-on experience with Datadog (APM, monitoring, dashboards, alerting)
Experience designing actionable monitoring and intelligent alerting
Strong understanding of distributed systems and application architecture
Experience supporting production systems and incident response
Solid DevOps automation and infrastructure skills

Ideal Candidate
This role is best suited for an engineer who:

Understands applications deeply enough to create meaningful alerts
Can reduce monitoring noise and operational fatigue
Combines SRE reliability practices with strong DevOps engineering skills

If you are interested in getting more information about this opportunity, please contact Irina Rozenberg Recruiting@arielpartners.com at your earliest convenience.

At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local

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